Welcome to the how-to guides for selling, exchanging, and refunding tickets in Theatre Manager.
Ticket Management consists of Ticket Sales, Excanges and Refunds.
Selling a ticket consists of four parts. Each ticket sales is associated to a patron record. Once the Patron is located the rvent or events the patron wants to purchase for can be selected. Tickets are added to the order and finally a payment is made.
You can download the Quick Reference Guides (less than 20 pages), Cheatsheets (1-2 pages) and Screencasts (online video demonstrations of the functions with narration) by clicking on the icon.
Ticket Faces - Calculation Commands - Cheatsheet (pdf)
Buy a Ticket - Reference Guide (pdf),Cheatsheet (pdf)
Add Tickets to an Existing Order - Cheatsheet (pdf)
Ticket Management module comprises of;
- Selling a Ticket
- Exchanging Tickets
- Adding/Exchanging/Refunding Social Distance Tickets
- Gifting Tickets
- Holding Seats
- Refunding Tickets
- Refunding a Fee from an Order
- Removing a Fee from an Order in Process
- Sales Notes
- Ticket Printing
- Transferring Tickets
- Ticket Detail
- Different Modes of Selling Tickets