Gifting Tickets Top

Before proceeding, please read about gifting use case scenarios.

Gifting can happen either as a step in the initial sales process, or afterwards from the purchaser's patron window.

During a Purchase Top

Tickets can be gifted to another household member or another patron during the initial ticket sale. To gift a ticket, you perform the following steps:

1. Add or select the purchaser in the database.

Click here for information on finding a patron in the database.

2. Select the "Buy Tickets" option.

3. Pick the Performance in the Performance Selection tab.

4 Choose the seats in the Seat Selection tab.

5. In the Ticket Review Tab, highlight the ticket(s) to be gifted and right-click or control-click to bring up the Context Menu.

6. Select "Assign ticket as gift to..."

You have the option to assign the tickets to household members or to a "Patron outside of household"

If you want to assign one ticket to one household member or patron and another ticket to a different household member or patron, you just have to do them one at a time.

If you select a Patron outside of the household, a window opens to enter the patron number or use the lookup to find a patron in the database

7. Proceed to the Payment screen to finish the transaction.

From the Patron Window Top

Tickets can also be gifted after purchase from the patron window. To gift a ticket from the patron window, you perform the following steps:

1. Select the patron who purchased the tickets from the database.

Click here for more information.

2. On the Tickets Tab, highlight the ticket(s) to be gifted and right-click or control-click to bring up the Context menu.

3. Select "Assign ticket as gift to..."

You have the option to assign the tickets to household members or to a "Patron outside of household"

If you want to assign one ticket to one household member or patron and another ticket to a different household member or patron, you just have to do them one at a time.