Transfer Tickets after they have been Sold   Top

1. Find the incorrect patron which the ticket were sold to.

2. Click the Order tab.

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• This displays all the orders that have been made under the patron's number.

3. Select the order to be transferred.

• If the order is not shown select the Include Closed Orders field.

4. Click the Transfer button.

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• The Transfer Order Window opens.

From this window there are the following options:

• Search for a Patron from the Patron window. Click here for information.
• Search for a Patron by Member Card #.
• Search for a Patron by Control #.
• Reverting back to the QuickBuy Patron by using the Quick Buy Patron button will use the Quick Buy Patron the user has setup.

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5. Select the performance(s) that tickets are being sold to.

6. Verify the information and click the Transfer button.

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• A confirmation window opens.

7. Click Transfer to transfer the order.

• Theatre Manager will move the order and all payment associated with it to the specified patron.

Transfer Tickets in the Middle of an Order   Top

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1. Select the seats the patron would like to purchase.

2. Click the Transfer button.

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• The Transfer Order Window opens.

From this window there are the following options:

• Search for a Patron from the Patron window. Click here for information.
• Search for a Patron by Member Card #.
• Search for a Patron by Control #.
• Reverting back to the QuickBuy Patron by using the Quick Buy Patron button will use the Quick Buy Patron the user has setup.

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3. Once the patron or member card is entered their information is displayed in the window.

4. Verify the information and click the Transfer button.

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• A confirmation window opens.

5. Click Transfer to transfer the order.

6. Click the Payment button to receive payment for the ticket(s).