Pricing Maps (Reference)

Pricing Maps
Pricing Maps

On the right of the Venue Detail window is where users create and edit Pricing Maps. The Pricing Maps area on this window contains:

Pricing Map Search Filter

  • Search for the name, or part of the name, for any active Price Map

Show Inactive Pricing Maps Checkbox

  • Searches for Inactive Price Maps as well as active ones

Display of Currently Available Price Maps

  • Displays a thumbnail of each Price Map, including the Price Map # and Name
  • Double-Click a Price Map to edit the map

Before examining Pricing Maps in detail, let's review the toolbar at the bottom of the Price Map area.

Pricing Maps Lower Toolbar   Top

New - Opens a New Pricing Map window for the venue.

- Opens the currently selected Pricing Map for editing.

Delete - Deletes the currently selected Pricing Map.

Pricing Map Toolbar   Top

Help - Links to the help page for working with Pricing Maps.

New - Creates a new Price Map

Save - Saves any changes while editing a Price Map

Duplicate - Creates a copy of the current Price Map

Revert - Reverts the map to the previous saved state.

Delete - Deletes the selected Price Map.

Print - Prints information on the Events, Tasks, Default Resources, and G/L Entries tabs

Spell Check - Scans the current tab for spelling mistakes

Export - Exports the Price Map information in text or Excel formats

Place Seats SVG Map - Wizard to merge the Price Map with the rest of the programming code

Preview Map - Opens the default browser, bringing users to the online map

Description Tab   Top

alt="Description
Description Tab

The Description tab of the Price Map window contains the key information about how the Pricing Map will be used to sell tickets. It contains the map data, size, valid price zone codes, how it can be used online, and how searching for seats can occur.


Pricing Map Name and Capacity Information

Pricing Map Number

Unique number automatically assigned by Theatre Manager. This number is often referenced by code in HTML pages to link directly to a price map. Once a Price Map # is generated it can never be edited.


Internal Pricing Map Name

The internal name is only be visible to internal Theatre Manager users. You can use this to designate unique uses for each Pricing Map created. Example might include:

  • Default Rental Map
  • Summer Concert Series
  • Play-Off Prices

External Pricing Map Name

External name for the map and visible to patrons on web and ticket faces.


Active

Indicates if the map can be used or not and if it is to be used for reports.


Physical Seats

This is the maximum number of people that can fit legally into the performance space. For some events, not all seats may be sold to the public.


Reporting Capacity

The seating capacity of the theatre to be used in reports. The venue may have more seats than are allowed to be sold. The Reporting Capacity allows users to generate reports against what the organization is able to sell, as opposed to what is physically in the venue.


Valid Price Zones

Sets the allowable Price Zones for the map. Best practice suggests no more than 5 or 6 Price Zones, with a typical Price Zone framework below:

  • Numerical: For regular tickets (1-9)
  • Alphanumeric: For season tickets (A-Z)

Best Seat Plug-In

The number of the plugin used for searching for seats in this theatre.


Venue Number

The Venue Map to which this Pricing Map is associated.


Reserved Seating Web Search Options

Enable Seat Search by Section

A checkbox to allow use of the Best Seat Search tab contents by online patrons.


Enable Seat Search by Price Zone

A checkbox to allow use of the Price Zone Search for online web sales.


Enable Pick-Your-Own Seats

A checkbox to allow use of the Pick-Your-Own-Seats for web sales. For this to be enabled, users must have:

Completely set up the Graphic Map tab, including:

  • Map background in a drawing tool like PowerPoint or OpenOffice
  • Placed the seats on it
  • Created the seat names, including best seat area, best seat number and any seat comments pertinent to ADA needs or sight-line issues
  • Created an SVG graphic from your graphic maps
  • Merged in the seat locations using the Place Seats SVG Map button.
  • Previewed/altered the web graphic map

Notes

alt="Notes
Notes Area

Internal notes for the venue, not visible anywhere on web sales.


SVG Tooltip Format

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SVG Tooltip Format

Users can add tooltips for seats in the online Pick-Your-Own seat process to assist patrons with information about their seat selections. Any combination of the following will work:

  • Text: Additional text if that will help the patron

  • Keywords: Such as {section} or {note}. Right-click on the field to see a list of the valid keywords and pick it to insert the keyword

  • New line characters: - Adds vertical space to the {section} / {row} / {seat} and {note}

Examples Include:

{section}/{row}/{seat} -> Displays to the online shopper as: 111/A/101

Section: {section} Row: {row} Seat: {seat} -> Displays to the online shopper as: Section: 111 Row: A Seat :101

Seat {seat} in Row (row) -> Displays to the online shopper as: Seat 101 in Row A


Inserting A New Tooltip
alt="SVG
SVG Tooltip Right-Click

To insert a new tooltip, Right-Click anywhere in the SVG Map Tooltip Format field, then select from any of the available options:

  • {door} - uses the door column from the seat names table
  • {section} - uses the section name column from the seat names table
  • {row} - uses the row column from the seat names table
  • {seat} - uses the seat column from the seat names table
  • {note} - uses the Note column from the Seat Names Table, but only if the Use column is set to the number 1. Setting the value to 0 (zero) will not display the note to the online shopper.

Updating PPT and SVG Files

alt="Update
Update PPT & SVG

Graphic maps are created using Microsoft PowerPoint and then converted to SVG with OpenOffice.

The Update PPT and Update SVG buttons import the source file to the Theatre Manager database. Users can either Drag and Drop a file over the appropriate button, or click the button and selecting the file.

Once the .PPT file is in the database, users can export it in the future for user in other graphic maps.

The image that patrons see online is the SVG graphic. Why have two file types? First, SVG files are ideal for use online. They are compact and efficient for use online. While the ticket sales process in Theatre Manager uses the PowerPoint image. Having two separate images also allows the online SVG image to be slightly different if needed. For example, the SVG image may have additional information, like the entry areas to the theatre.


Graphic Map Tab   Top

Graphic Map Tab
Graphic Map Tab

The Graphic Map tab shows the graphic image for the event space and where each seat belongs. The window has several aspects to it, with each menu offering different customizations to the user.

The menu at the top of the window (Draw, Holds, Zones, Social, and Entry), also knows as the Map Menu, allow various customizations to be made to the map. The tools on left hand side of the window change depending on what area the user is working with in the Create Menu.

Let's dig into a detailed description of each Map Menu button and what options are available in each.

Map Menu Toolbar   Top

Draw - Used to insert seats into the Price Map.

Holds - Create and edit the default holds for the map. Default holds are permanent holds, built into every event that uses this specific Pricing Map. Typical default holds include usher seats, and wheelchair seats.

Zones - Assigns sections of the venue to different base prices.

Social - Automatically holds other seats around a specific seat to establish a Social Distance between parties.

Entry - Establishes order of entry into the event to space help organizations manage the order of ingress for patrons into the venue. Entry Zones are not required, but they can be included on ticket faces, including PDF E-Tickets. Large venues such as arenas typically include Entry Zones when handling tens of thousands of ticket holders.

Social Distance Seating   Top

The name of this feature is called social distance seating. It is a by-product of Covid19 and the resultant need to sell a seat and automatically hold other seats around that seat so that people are provided a comfortable social distance between parties.

Theatre Manager has provided this feature for years (formerly called associated seats) and it can be used for a variety of purposes such as:

  • Automatic holds for ADA companion seats
  • Seats in a dinner theatre for two-top's to avoid a patron sitting for dinner with a stranger sitting opposite.
  • Similarly, Social Distance seats are held automatically when a groups are bought to maintain an appropriate distance between patrons in all directions.

You can mix and match any of these purposes on a single map.

The functions are described in the following:

Click on a seat - If you click on any seat on the map:

  • The seat you picked will show with a '*' in it
  • Any associated social distance seats will show with the social distance letter as set up in system preferences. It is typically a 'q'

The image to the right shows one seat clicked, surrounded by 8 social distance seats. You can have and many rows in front or back and seats on either side - depending on your venue's characteristics.

The image to the right show what the user will see when seats are sold online. The seats:

  • That are offered will be coloured as normal
  • That are around the offered seats will have a '*' in them indicating they are social distance seats and cannot be bought by anybody else.

Select a range of seats - If you select more than one seat (i.e. a range of seats), they will be displayed with a 'Q' in them.

Use SHIFT click on other seats to make non-rectangular selections. Those seats with:

  • No letters in them, you can add those seats to the potential social distance seat holds
  • With a 'Q' in them, you can remove those seats from the potential social distance seat holds
  • NOTE: you must have at least two seats with 'Q' in them to add a third or remove one using shift. Once you are down to one seat, Theatre Manager changes it to a '*' and you are no longer in the social distance creation mode.

After seats have been selected CLICK on one of those seats with a 'Q' in it and a menu automatically pops up allowing you to do one of three things (see image below):

  • Display the seats currently associated with that one seat

  • Make the selected seat the centre seat for social distancing. This means when the 'centre' of the seat group is sold, all the other seats will be held. This is ONE-WAY assignation. Use this option.

    • if the goal is to hold all seats around the one seat (social distance) - e.g. COVID 19.
    • if you want to only hold companion seats if a wheelchair seat is selected, but not when companion seats are being sold independently.
  • Make all the selected seats associated with and co-dependant on each other. This means if any one is sold, then all others are held. This makes a MULTIPLE assignation. You might use this for:

    • dinner theatre seats that are across from each other
    • handicapped seating and companion seats - where if the companion seat is sold, other others are held.

- Clears the associated social distance seats from the selected seats. Use this if you want to start over for a range of seats.

- Zoom in on a selected section of the map.

- Zoom out on a selected section of the map.

- Zoom out on a selected section of the map.

Back a seat - you can use this button to go back one seat and see what the associated social distance holds are for that seat.

The seat order is determined by the logical seat order set up in the Draw tab which may not the adjacent seat when you look at things visually.

Using this feature, you can quickly scan the seats in a venue to see what is associated, without needing to click on them all.

Forward a seat - you can use this button to go forward one seat and see what the associated social distance holds are for that seat.

The seat order is determined by the logical seat order set up in the Draw tab which may not the adjacent seat when you look at things visually.

Using this feature, you can quickly scan the seats in a venue to see what is associated, without needing to click on them all.

The heat map shows the number of seats that are associated with a particular seat.

For example, a seat with an '8' in it is references by 8 other seats. Selling any one of those 8 other seats would result in this seat being held.

Use this to determine if there is an anomaly in how you set things up. For example, if one seat in the middle of a number of '8' seats shows a '3', then there is probably a mistake in how some associated seats were set up to reference that seat.

Seats closer to aisles or edges of the theatre seating should have lower usage numbers.

Holds - If you click the 'holds' button on the social distance setup, it will show you the default holds for the price map overlaid with the 'Q' holds you are working on.

You might have tech holds in the venue, or the first two rows held that will never be sold. If this is the case, you may have a natural social distance barrier that behaves like an aisle. You don't have to include those held seats in the social distance seating.

Verify - This goes through all social distance seats and to determine if there is a conflict with any of the holds. Refer to the Verify Social Distance web page.

Verify Social Distance Seating   Top

Verifying Social distance holds

After you have set up all your social distance holds, you need to verify them against the permanent holds (return to holds) that you have set up for the venue and make sure they do not overlap.

In the image to the right, the Holds button was checked, and you can see some of the permanent holds added to the venue. In this example, they are 3 aisle seats on the left side of the venue.

To find out if there are any conflicts with these holds, click the verify button. A conflict is defined as

  • Any social distance hold that uses one of these 3 holds as part of their social distance seat holds
  • or, in other words, if you click on a seat to sell as social distance, is this permanent hold seat part of what would be held as a 'q' hold

Message shown for a conflict

After clicking the Verify button on the left, the system will look at all seats to see if there are issues. if it notices any conflicts, you will see an error message that pops up which looks similar to the one on the right.

Heat Map of Conflicts

The social distance map will change to show a 'heat map' to show:

  • Which seats conflict with the permanent holds
  • How many times the seat conflicts

In the image to the right, you can see:

The numbers 1, 2 and 3.

For example:

  • the seat marked 3 means that it conflicts with 3 holds.
  • The seats marked 2 conflict with 2 holds.

Seat Names Tab   Top

The Seat Names tab determines the name of each seat within the venue and how they can be sold. For more information on naming seats click here.

Parts of the Seat Names Tab

Seat #

Determines which seat on the graphic map applies this seat information. This is the [Logical Seat Number](@.



Door

Door is completely optional. It can be used for venues that wish to tell the user where they sit (section/row/seat) and also which door it is easiest to enter the venue by (e.g. Door 5 or East Gate, etc.).



Section

Section of the venue the seat is in. (e.g. Center, Left, Right, Main Floor, Balcony) Row name within the venue.



Seat

Seat number within the row.


Price Codes

Price Codes available for this seat location. Each seat must have at least one Price Code, and can have several Price Codes associated with it. Refer to setting Zones in the venue if you want to do it graphically.


Seat Code

Unique seat code representing this seat location. Typically, this is a combination of the Section (often abbreviated), Row and Seat to form a unique code for each seat to be used by the system.

You may need to have some leading zeros in your seat codes to handle a desired sort order when printing tickets.


Best Seat Priority

This field is mainly used in conjunction with a database plug-in when making best available choices. It can also be used to select specific seats as a first offering like the aisle seats may be set to {1} as a priority, so they would be offered first.

While this column is rarely used, it is designed so you can rank seats across the entire venue for relative equivalency for a plugin. For example all aisle (and companion seats) might be considered very good. Those seats may have equivalency with front row balcony. A 'best seat' plugin could be used to 'find only seats that are considered xx good or better' for a person who has donated at a certain level or more.

Values of this field are between 0 and 255.


Best Available Area

Area within the venue that the seat is located. Determines the start and stop of sections within the venue. This information prevents leaving single seats when using best available or on internet sales. Typically, this is a combination of the Section (often abbreviated) and Row to form a unique code for each row to be used by the system for "Best Available Area."

If you need to leave singles at the end of a row, refer to the two seat pass system


Best Seat #

Determines the best available seat within the venue. This number is used for best available seating within the order purchase window. It also determines the order in which seats are available for internet sales. These numbers are always sequential and always unique.


Use

Determines if a seat note should be displayed for this seat. Set 'Use' to '1' if the seat note can be displayed, otherwise leave it blank.


Seat Note

Allows you to add a note for online sales to specifically notate this seat (such as "Partially Obstructed", or for ADA requirements: "Wheelchair," or "Removable Seat."). This information can appear online to web purchasers.


Seat View

Allows you to add a URL to an image of the stage from this seat (or range of seats). Adding a jpg or gif to your tmGifs folder and referencing it here can display to your patrons a "view from this seat" image. Generally, you add only a handful of images, rather than a single image for each individual seat. For more information click here.


Associated Seats / Social Distance

This specified the other seats associated with this seat. If a seat is associated to one or more other seats, those other seats will be held if possible during a sale online - and taken out of use. This could be useful for:

  • Dinner theatres where selling 3 tickets in a 4 top might require that the 4th be held so that people cannot buy singles online
  • Additional seats associated with ADA seats, so that if one wheelchair is booked, the second associated seat is held.
  • Creating a social distance map to ensure people have seats held around them automatically - e.g. for COVID19

Refer to Social Distance mode on the map to see how to set these values on a map


Entry Zone

The entry zone is a way for you to specify the order in which you want patrons to enter the venue. It can be considered like the approach airlines use. Eg 'everybody in zone x, please now enter the theatre' (except you would do it for social distance purposes to manage how people get in - not based on price or status). Refer to Entry Zones to see how to do it graphically.


- Calculates value of a field based on Theatre Manager defined equations.

- Renumbers the logical seat number in numeric order to assist with locating potential duplicate logical seat numbers.

- Loads the seat names previously entered in the database for the venue.

Naming Seats   Top

Once all seats have been placed, the next step is to name the seats so that the patrons can find them. Prior to naming seats, they should be re-ordered into a sequence using the logical seat number.

Alphabetic Sorting on Computers

For purposes of discussing the following pages, you need to be aware of how computers sort alphabetic information. In some columns (door, section, row, seat), we likely do not care and can simply call the seats what they are. For most other columns, you need to be aware how computers sort things (Seat Code and Best Available Area). You will need to remember this when building a strategy for assigning best seats automatically

Door, Section, Row, Seat - Every seat must be given a physical location that the patrons understand. Theatre Manager provides a four level naming convention of door, section, row and seat (entrance door is optional). Each of these fields is alphanumeric, so directions to the seat can be provided that represent the venues current naming conventions. Examples:

  • Orchestra - A - 101
  • Loge - 1 - A
  • Table - 5

Seat Code - A computer sorts alpha-numeric values like:

  • 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 as 1, 10, 11, 12, 2, 3, 4, 5, 6, 7, 8, 9.

  • A, B, C, AA, AB, AC as A, AA, AB, AC, B, C.

Seat Codes should have leading zeros or characters to force the alphabetic sort in a way you'd like tickets to be printed. For example numbers could look like 01, 02, 03, 04, 05, 06, 07, 08, 09, 10, 11, 12 and letter like AA, AB, AC, BA, BB as a naming convention.

This way, when you print the tickets out for an order, they will print in the proper numeric sequence by seat code. If the highest seat number in your venue is three digits such as 115, then be sure to use three digits throughout (001, 002, 003, etc.)

A good example of a seat code for Orchestra Left, AA 101 would be: OLAA101

Best Available Area - Generally, Best area is very similar to the Seat Code, but without the actual seat number on it. If the seat code for Orchestra Left, AA 101 is OLAA101, then the Best Area might be OLAA.

You many need some additional characters on the best area if you need to separate left side and right side of an auditorium or aisle and it's the same row. But in general, the Best Area defines a unique row, or pert of a row where if seats are purchased in that area, they are considered to be together.

Best Seat Number - These should be in sequential order within a Best Available Area so that Theatre Manager knows which seats are together.

For example: if your Orch Left, Row AA is Best Area is OLAA as per the above discussion on Best Area, then you would want seats to be in increasing order from the Aisle to the edge of the venue. Number the seats like

1 (for seats 109), 2 (for seat 108), 3 (for seats 107), etc. up to 9 (for seat 101)

then start the next row at seat 10 (in other words, do not duplicate the best seat numbers).

Best Seat Search Tab   Top

Best Seat Search
Best Seat Search

On the Best Seat Search Tab, contains the Best Seat Settings that enables you create a list of sections for patron's to choose from on your website.

Using the seats you have defined, the patrons find the best seats in their preferred section. This is particularly practical when there is tiered pricing. Patrons do not have to keep looking for seats to find ones in the pricing section they desire.

alt="Best
Best Seat Settings

The Search String is what is used in the Seat Names tab to associate the seat with a section.


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Best Seat Settings

For example, for every seat you want in the "Right Centre" section, the Best Available Area column for the seats must contain the search string "RC".


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Best Seat Settings

The Search Description is what is displayed online for the section.


Add Button - Search strings can be added by pressing the plus button, or by pressing the tab key on the keyboard while the cursor is in the previous line.

Remove Button - Search strings can be removed by pressing the minus button next to the corresponding line.

Reorder Buttons - Search strings can be reordered for online display by highlighting the corresponding line and clicking the buttons. This allows you to list the preferred sections first, followed by the less desirable sections towards the end of the list.

Price Code Search Tab   Top

Price Code Search
Price Code Search

On the Price Code Search Tab contains Price Code Search settings that enables you to create a list of price code sections that a patron can use to limit searching for seats on your web site.

The example to the right shows what it searching in a section looks on the web site and the image below contains the price codes and names that are used for online searching. If you make a change in the pricing map, it will reflect on the web site.

alt="price
price code search Tab

The Price Code Search Description is what is displayed online for the section.


alt="seat
seat name tab

The Price Code is what is used in the Seat Names tab to associate the seat with a section.

For example, for every seat you want that has Price Code 1, the Price Code column for the seats must contain the search string "1".


Add Button - Search strings can be added by pressing the plus button, or by pressing the tab key on the keyboard while the cursor is in the previous line.

Remove Button - Search strings can be removed by pressing the minus button next to the corresponding line.

Reorder Buttons - Search strings can be reordered for online display by highlighting the corresponding line and clicking the buttons.

Online Seat Selection Process   Top

Select your own seats allows patrons to click on specific seats on a map online after an initial set of best seats has been selected by Theatre Manager. The process is designed for speed and flexibility for varying degrees of sales volumes. When the sales volume exceeds hundreds of sales per minute, obtaining seats through a pick-first process would be extremely difficult (can't click fast enough).

To ensure that patrons are satisfied, even in high volume scenarios, Theatre Manager uses the following process:

  • First, offer patrons tickets using the best seats process. (Patron is now guaranteed at least those tickets)
  • Then, allow patrons to spend as much time as they wish attempting to swap for seats more suited to their tastes, without losing their original seats.
  • Also, allow patrons to 'reposition' the best seats algorithm by swapping for seats in the desired area, and then finding new best seats near the desired area.

The images below indicate what the patron will see online:

1. The patron finds the event in the usual manner and clicks the buy button.
2. They are presented with the normal quick selection process where they can select a location, price, quantity of tickets and whether the seats must be together or can be apart.

They then click the Find Best Seats to get a starting set of seats.

3. Seats are offered to the patron. They can change prices for the selected tickets and add them to the cart as they normally would. Alternatively, if they wish to have different seats, they can:

  • Highlight:
    • Other seats in the map to get the new seats - or -
    • Existing seats in addition to new seats to get more seats - or -
    • Fewer tickets
    • Click Swap for Selected Seats to change the tickets they are being offered -and-
    • Repeat the above process as often as they want

4. When Add tickets To Cart is clicked, the most recent selection of seats in the top area is added to the cart.

Pricing Map Performances Tab   Top

 Performance Tab
Performance Tab

The Performances Tab Performances that uses the pricing Map. Contains settings that enables you to sell the performance on the Internet, sell the performance at the Box Office. etc.

My Outlet - Sale Settings

Selling at the Box Office

Checking this box allows you to sell the performance at the Box Office.


Selling via the Internet

Checking this box allows you to sell the performance on the Internet.


Patrons Can view if not for sale

If checked, then the event can be set to show online as coming up, even if not yet for sale. It allows pre-announcing events without enabling for sale.


Subscriptions

Season Control House

Checking this box allows the performance to be used in a Control House for subscribers.


Festival Seating Sales

Prevent Overselling

Checking this box prevents the performance from being oversold.


Other Outlet - Sale Settings

Selling at ALL Other Outlets

Checking this box allows you to sell the performance at other outlets. If you allow a performance to be sold at another outlet, you can now specify which outlets have the capability so that each performance can be sold by different people.


Access

Sell

Allows you to control what user access groups have the ability to sell this performance at the box office.


Report

Allows you to control what user access groups have the ability to run reports containing this performance.


Performance Email Reminder

Send Reminder

You can indicate if you want an email reminder sent to patrons who purchase to a performance. This email can be customized to each event or performance by duplicating and editing a web page, or you can use a default one.


SReminder in Advance Time

If you do want an email reminder sent for any performance, then you can indicate how far in advance of the performance it should be sent. This value is typed in weeks, days, hours, and minutes format. Example values are:

  • 1h30m - For 1 hour 30 minutes
  • 6h - For 6 hours
  • 1d - For one day
  • 1w - For one week
  • 4w - For one month

You can type the amount in all in minutes, or using the format above, or use the clock icon to pick a date so that the system will calculate the actual number of minutes in advance for the reminder time.

Any ticket to the event bought closer to the performance than the email reminder time will receive an immediate reminder.


Single Seat Rules for Reserved Seating Maps

Single Seats not allowed

Means that a patron selecting tickets online will not be able to make a seat selection anywhere in the map that would leave a single ticket. This option is designed to maximize revenue and is the recommended/default option.


Single seat checking disabled/relaxed

This feature enables a patron can pick any seat they want and leave single seats on the map. This maximizes patron choice, so the patron could:


 Performance Tab
Performance Tab
  • Pick the middle seat out of three, or
  • A single seat where there are two seats left.
  • However, the patron cannot leave a single ticket between two others in their seat selection. (e.g. they can't pick every other seat).

The example to the right shows an example of what would be accepted using this rule.

List of Performances and Corresponding Settings

The lower half of the window shows each performance and the settings that are enabled for it.

Performance Information in the list

  • Status - The list of icons indicating the primary status of each Performance (refer to the legend at the bottom of the list)
  • Perf # - Unique performance number generated by Theatre Manager.
  • Sales Method - Type of seating used for the performance, typically either Festival or Reserved.
  • Date - Date of the performance.
  • Time - Time of the performance.
  • Event/Play - A quick reference for the Event/Play Code.
  • # Sold - Number of seats sold for this performance.
  • # Available - Number of seats currently available for purchase for this performance.
  • # Report - Number of seats currently used for reporting.
  • Perf Type - This is a versatile, customizable code table field you can use to flag specific performances. You can use it for display on the web and it can also be used like the Genre flag for TicketTrove. It can also be used for reports to narrow down searching for specific performances.
  • Box Office - Indicates whether the performance is available for sale at the Box Office.
  • Web - Indicates whether the performance is available for sale on the Internet.
  • Outlet - Indicates whether the performance is available for sale at an outlet.
  • Subscription - Indicates whether the performance is available for sale via a subscription.
  • Oversell - Indicates whether overselling is allowed for this performance.
  • Play # - The Play number that this performance is part of.

Performances Additional Buttons

Shows all transactions for the selected performance.

Verifies all seats for the selected performance. It is best to do this when no other users are logged in.