Company (Outlet) Preferences >> Web Listener Tab (Reference)

Company Preferences >> Web Listener Tab
Company Preferences >> Web Listener Tab

The Web Listener Tab controls ways that the web listeners operate.

Employee ID   Top

This is the user ID under which all web sales will occur and is reserved for use by the web listener processes.

Default Email and Performance Settings   Top

Eblast Chunks

The default number of emails to send per hour through the SMTP server. Set to 0 if there are no limits imposed by the SMTP server or your ISP. Set to a value a bit smaller than any hourly rate imposed by your ISP.


Email Retries

If an email fails, the number of times that it should be retried before being marked as in error. This should normally always be 0 and only be changed upon consultation with AMS support.


Transactions Create at Time of Sale

The web listener (like the box office) creates transactions at the completion of the order. However you can change this to defer transaction creation in order to improve the performance of the web listener (this is the default setting). Deferring transaction creation for web sales affects when notifications are sent for web sales.


Google Analytics Account

If you have a Google Analytics account number, then all you need to do is enter it here and Theater Manager will automatically enable analytics for the entire web site.


Bootstrap Web Page Footer

Any code that goes here will appear at the bottom of your web site or emails.


Web Languages

The languages supported in your WebPages folder. Each is designated by a two-character language code (e.g. EN for English, FR for French, etc) and will also be designated in the name of the WebPages folder(s) inside WebPages (e.g. WebPagesEN, WebPagesFR, etc). Read about how to add a language to your webstore.


Pixel Tracking Code   Top

Header

If the tracking code you use is required to go into the header of the page, paste it into this area. Please test your web pages after putting anything here.


Footer

If the tracking code you use is required to go into the footer of the page, paste it into this area. Please test your web pages after putting anything here.


Checkout

If the tracking code you use is required to go on the checkout page, paste it into this area. Please test your web pages after putting anything here. Pixel tracking codes can be usually be placed here to accomplish what you want without editing web pages. You can also edit web pages directly if you have unique requirements.

To test the pixel code, an order will need to be processed online. The pixel will appear on the https://tickets.myvenue.org/TheatreManager/1/TMcheckoutConfirmation.html page.