Company (Outlet) Preferences >> Ticket Faces Tab (Reference)

Company Preferences >> Ticket Faces Tab
Company Preferences >> Ticket Faces Tab

The Ticket Faces Tab lets you set and manage how physical tickets and card tax receipts are printed and tracked.

Default Ticket Faces   Top

Address Ticket

The address ticket face number.


Default to Print Address Header

When checked, this will set the address ticket to always be selected for printing by default on the Payment Window.


Credit Card Receipts   Top

Receipt Ticket

The receipt ticket face number.


Print automatically for Patron Present

Prints a credit card receipt automatically if a card is swiped in the box office (e.g. the Payment Source is marked patron present).


Print Automatically for Telephone and Mail Orders

Prints a credit card receipt automatically if a card is keyed in manually in the box office (e.g. the Payment Source is marked telephone or mail).


Prompt User If Receipt Required When No Tickets are Being Printed

When selected, a window will open during payment that prompts the user to select a credit card/address ticket receipt option when tickets are not being printed in the order (e.g. when Accept Payment is clicked instead of Print Tickets on the Payment Window).


Print Receipts

The number of times the credit card receipt should be printed.


Ticket Stock Management   Top

Approx. Tickets Left

The count of the number of blank tickets that you currently have in stock. Since Theatre Manager counts each ticket that is printed, the purpose of tracking ticket inventory is so that you do not run out of tickets at a critical time. Read about using Theatre Manager to manage ticket stock inventory.


Reorder Level

The point at which Theatre Manager will show a reminder to you to order more ticket stock. You will get a warning if the approximate count of tickets dips below this number. We recommend setting this number to be the number of tickets you will print in an average month (see these reports for more information on determining how many tickets you use).


Ticket Face Value   Top

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Include

The full price of a ticket is determined by the base price after applying a sales promotion. The components can include a discount, up to 3 fees, and up to 3 taxes. Some jurisdictions (like Ontario, Canada), require that a face value be determined for all tickets. You can specify which components are to be included in the face value by selecting the appropriate checkboxes.

If this applies to your venue, change your ticket faces to show the face value by adding or using the Face Value field. For e-tickets, you may need to set the Web Options to show face value on e-tickets or display the price breakdown per this image.