Patron Activity Tabs: Ticket Detail Window

Patron Activity Tabs: Ticket Detail Window (Reference)

The Ticket Detail Window displays a complete summary of sold ticket details and history. It can be accessed from double-clickng a ticket or using the the Detail button on the Patron Ticket Tab. It can also be opened from the Event Attendance Tab.

alt="Ticket
Ticket Detail Tab
  • Event/Play Information
    • Event/Play: the name of the event/play the ticket is for
    • Venue: the name of the venue that the event/play is located in
    • Code: the ticket code which includes the event/play code, performance code, performance date and performance time
    • Seat: the seat that the ticket is for
  • Order Information
    • Promotion: sales promotion that this order was sold under
    • Sold By: the name of the employee that handled the order
    • Quantity: the quantity that the ticket admits
    • Price: the gross price of the ticket
    • Discount: the amount of the discount received for the ticket
    • Ticket Fee 1, 2, & 3: the amount of the ticket fee that was included
    • City Tax: the amount of tax that was charged
    • State/PST Tax: the amount of tax that was charged
    • Federal/GST Tax: the amount of tax that was charged
    • Ticket Cost: the net ticket cost after all discounts, fees and taxes
    • Auction Item: tf this was an auction item, then the description of the item appears here.
  • Patron Information
    • Name: the name of the patron that purchased the ticket
    • Attended Status: the status of the ticket as whether it was used for attendance yet
    • Order #: the order number that this ticket was sold under
    • Ticket #: the number of the ticket
    • Tax Code: the tax code that was used
    • Bought: the date that the ticket was purchased
    • Journalized: the date that the ticket was entered in the general journal
    • Printed: the date that the ticket was printed
    • Print By: the last user that printed the ticket and the number of times that it was printed

alt="Traveling
Traveling Troupe Tab

This tab will be active only for touring troupe ticket sales:

  • Contact: the first and last names of the tour's primary contact
  • Location: the location of the performance
  • Audience Size: the expected audience size
  • Target Age/Grades: the target audience age or grade
  • Accomodation: any accommodation notes
  • Directions: any recorded directions to the performance location
  • Notes: any notes recorded by the sales employees
  • Schedule Table: a list of touring activity schedule items as setup in Code Tables >> Traveling Troupe

alt="Transactions
Transactions Tab
  • Seq #: the sequence number of the transaction
  • Transaction Date: the date the transaction occurred
  • Journal No: the journal number for the transaction
  • Code: the code for the transaction type
  • Transaction Desc: a description of the transaction
  • Order #: the order number that the transaction was a part of
  • Play Code: the play code that the transaction was a part of
  • Performance Code: the performance code that the transaction was a part of
  • Type: the type of ticket that was used
  • Description of Entry: a description of what the transaction did
  • Debit: the amount debited in conjunction with the transaction
  • Credit: the amount credited in conjunction with the transaction
  • User: the user who entered the transaction
  • Qty: the quantity of items in conjunction with the transaction
  • Total: the total amount for the transaction
  • First Name: the first name of the patron that the transaction is attached to
  • Last Name: the last name of the patron that the transaction is attached to
  • Patron #: the patron number who the transaction is attached to
  • Campaign: the campaign used if this was a donation
  • Member Type: the membership type that used
  • Promotion: the promotion that was used on the transaction
  • Play Title: the title of the play that the transaction affected
  • Play Code: the play code that the transaction was attached to
  • Outlet Owner: the owner of the outlet that made transaction
  • Outlet Other: the outlet that the transaction took place at
  • G/L #: the G/L number that the transaction affected
  • Fee: the fees that were charged in conjunction with the transaction.

alt="Order
Order Notes Tab
  • Hold for Pickup / Taken: denotes that patron will pick up ticket from the Box Office prior to performance
  • Mail to Patron: denotes that ticket should be mailed to patron
  • Hold for Will Call: denotes that the ticket will be picked up at Will Call prior to the performance
  • Hold @ Door for Coupon: denotes that ticket should be held. Patron needs to present a coupon in order to receive ticket
  • Order Notes: displays the Internal Order Notes and External Order Notes entered by any user