Sales Promotion Detail Window (Reference)

Sales Promotion Detail Window
Sales Promotion Detail Window

The Sales Promotion Detail Window contains the details and calculations used in each sales promotion. There are six tabs in this window:

Description Tab   Top

Sales Promotion Detail Window - Description Tab
Sales Promotion Detail Window - Description Tab

The Description Tab contains the key name and other identifying information for a promotion.

External Description

Descriptive name of the promotion used on ticket faces and online


Exclude Price Codes

Price codes that the promotion cannot be used with


Report Subtotal Group

Dropdown list for for the subtotal report group letter that groups promotions together on ticket reports


Map Display Letter

Letter to be displayed on a graphic map when a ticket is sold with this promotion


Subscription Hold Letter

Hold letter to display on a reserved seating map in a control house event (when a ticket is held for a subscriber using this promotion)


Ticket Type for G/L Posting

Ticket type to which the promotion applies in the G/L ledger:

  • Regular
  • Season
  • Other Type 1
  • Other Type 2
  • Other Type 3

Ticket Face Number

When not empty, prints an extra ticket (e.g. for a separate restaurant voucher on a dinner & show promotion)


Calculation Tab   Top

Sales Promotion Detail Window - Calculation Tab
Sales Promotion Detail Window - Calculation Tab

The Calculation Tab is a powerful tool that lets you setup precisely how the sales promotion adjusts the base price of the ticket it is applied to.

Ticket Printing Options   Top

Price - Base Price for Ticket Price Code

  • - Discount
    • Used to decrease the base ticket price by a fixed dollar amount OR by a percentage
  • + Markup
    • Used to increase the base ticket price by a fixed dollar amount OR by a percentage
  • And Round to Nearest
    • Indicates if the base price is to be rounded BEFORE adding fees and taxes
      • 0 = No rounding before fees and taxes
      • $0.05 = nearest five cents
      • $0.10 = nearest ten cents
      • $0.25 = nearest twenty five cents
      • $1.12 = nearest dollar twelve

Ticket Fees

  • Ticket Fee 1
    • A ticket fee added to the base ticket price by a fixed dollar amount OR by a percentage
  • Ticket Fee 2
    • A ticket fee added to the base ticket price by a fixed dollar amount OR by a percentage
  • Ticket Fee 3
    • A ticket fee added to the base ticket price by a fixed dollar amount OR by a percentage
  • And Round to Nearest
    • Indicates if the base price is to be rounded AFTER adding fees and taxes
      • 0 = No rounding before fees and taxes
      • $0.05 = nearest five cents
      • $0.10 = nearest ten cents
      • $0.25 = nearest twenty five cents
      • $1.12 = nearest dollar twelve

Commission Table

  • Opens the Commissions Setup Lookup to apply a commission
  • If a performance is to be sold at another outlet, the promotion selected will require a commission

Tax Rate   Top

The tax rate for the effect of the base price, discount, and markup are set in the Event Detail Window >> Accounting Tab. It is not set here since each performance can have different taxation rates than the service fees. This first tax rate is here only to test the promotion setup under various rates (since Theatre Manager doesn't know which event you mean).

However, the tax rates on this window for each ticket fee are real and used everywhere the sales promotion is used.

Calculation Options   Top

The flags in this section control how the discounts, markups, and ticket fees work together to create a final price.

Apply the Dollar Discount First

Any percentage discount is applied after the dollar discount is applied (e.g. $1 off and then 10% off that calculation is different than $1 off the original price plus 10% off the original price)


Apply the Dollar Markup First

The dollar amount is added to the price and then any percentage amount is added on top (e.g. $10 added to the price, followed by 10% on the total is different than $10 added to the original amount plus 10% of the original price)


Always Add the Markup

  • Markup amount even if the price of the ticket starts at zero (comp) or gets discounted to zero
  • Makes a ticket a fixed price (e.g. a flat-rate youth ticket, a $25 ticket good for any price point in the venue, a service charge to be paid even in the case of a comp ticket, etc)

Always Add Fees

Ensures the ticket fees get added to a final price (even in the case of a comp ticket)


Sample Price Calculator   Top

This area lets you enter a test base price value in Effect On and see how the current Calculation Tab would alter it. It is useful when setting up a new promotion to make sure it behaves as you expect.

Edits Tab   Top

Sales Promotion Detail Window - Edits Tab
Sales Promotion Detail Window - Edits Tab

The Edits Tab controls when and where the sales promotion is available.

Use For Sales

Checkboxes to control where the promotion is available:

  • Via the Box Office
  • Via the Internet
  • At Another Outlet
  • Include in Patron Statistics (should almost always be checked)

Can Be Sold Between

Manually entered date range for when tickets can be sold with this promotion


Can Be Used

  • For tickets sold before the date of performance
    • When checked, the promo will automatically disable on the performance date (e.g. for an advance sale discount)
  • On the day of sale of the performance
    • When checked, the promo will automatically enable only on the date of the performance

Base Price

Lowest and highest base price of the ticket that the promotion can be applied to


Maximum Use

Maximum number of times a promotion can be used (e.g. only the first 50 tickets get a discounted rate)


Coupon Requirements - Box Office

  • When checked, tells the system that in order to get this promotion/discount, the patron must present a coupon to the box office to verify eligibility (e.g. an entertainment coupon, a AAA membership card, a student ID card, etc)
  • Automatically sets the order ticket print status to HOLD @ WILLCALL FOR COUPON, even if the patron asks to have their tickets mailed

Coupon Requirements - Online

  • Used to exclude all tickets in an order from batch printing if the order contains at least one ticket with this sales promotion
  • When checked and tickets can be printed at home:
    • Print-at-home tickets (for tickets with this promotion) will include the Coupon Requirements Note instructions
    • The bar code on the tickets that need coupons will be invalid and cannot be scanned

This means if the patron buys 4 tickets, 1 of which requires a coupon from the web sale, the customer will still receive 4 tickets that can be printed. They won't wonder if one is missing. Instead, that one ticket will contain instructions to take it to the box office.


alt="Coupon
Coupon Requirements Note
  • Required for online sales that require a coupon
  • Printed on the upper left corner of the print at home ticket, as pictured here
  • Provides instructions what to do to validate a ticket

Notification

Dropdown to attached a workflow notification


Plug In Tab   Top

Sales Promotion Detail Window - Plug In Tab
Sales Promotion Detail Window - Plug In Tab

The Plug-In Tab has a single field to attach the sales promotion to a custom plugin code.

Performances Tab   Top

Sales Promotion Detail Window - Performances Tab
Sales Promotion Detail Window - Performances Tab

The Performances Tab displays in depth information about which performances the sales promotion is enabled for.

alt="Edit
Edit Button

Opens Performance Detail Window for the selected performance


alt="Disable
Disable Button
  • Disables the current sales promotion from the selected performance(s)
    • To enable the promotion for the performance again, you will need to edit each performance or mass enable from it the Sales Promotion List Window

alt="Transactions
Transactions Button

Opens the Transaction List Window to show the transactions related to the selected performance and current sales promotion


alt="Filter
Filter Dropdown

Field options to filter the results in the list


From/To Filter Fields

Filter parameters based on the selected filter field from the dropdown


alt="Search
Search Icon

Adjusts the visible list based on the current filter parameters


Transactions Tab   Top

Sales Promotion Detail Window - Transaction Tab
Sales Promotion Detail Window - Transaction Tab

The Transaction Tab allows you to view all the ticket transactions related to the sales promotion. You can further refine the results displayed on the list via the dropdown list and check boxes at the top.

alt="New
New Button

Inserts a new transaction record


alt="Open
Open Button

Opens the Transaction Detail Window for the selected record


alt="Delete
Delete Button

Not typically available