Spektrix Terminology (Reference)

A collection of Theatre Manager terms and the equivalent in Spektrix

graph LR A["Theatre Manager Term"] ----> a("Spektrix Term") ----> 1["Definition"] class A TM; class a Spektrix; class 1, Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51,color:#000000 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000

Employee Setup   Top

graph LR A["Employee"] ----> a("User") ----> 1["Someone with access to login to the application"] B["Master User"] ----> b("Administrator") ----> 2["Employee with full access to all areas of the system"] C["Employee Setup"] ----> c("User Account") ----> 3["Contains the employee information and what they have access to"] D["Security Groups"] ----> d("User Roles") ----> 4["Grouped data and function access assigned to employees"] class A,B,C,D TM; class a,b,c,d Spektrix; class 1,2,3,4 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51,color:#000000 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000

Patrons   Top

graph LR A["Patrons"] ----> a("Customers") ----> 1["People an organizations engages with"] B["Marketing Flags"] ----> b("Contact Preferences") ----> 2["Patron marketing preferences"] class A,B TM; class a,b Spektrix; class 1,2 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51,color:#000000 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000

Venue   Top

graph LR A["Pricing Map"] ----> a("Seating Plan") ----> 1["Performance space details"] B["Reserved"] ----> b("Reserved") ----> 2["Fix seating displayed in relation to the stage"] C["Festival Seating<br>General Admission<br>"] ----> c("Unreserved") ----> 3["First come first serve seating"] D["Price Zones"] ----> d("Price Bands") ----> 4["Pricing tiers in a venue"] E["Holds"] ----> e("Locks") ----> 5["Restricts the seat and prevents it from being sold"] class A,B,C,D,E TM; class a,b,c,d,e Spektrix; class 1,2,3,4,5,6 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51,color:#000000 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000

Events   Top

graph LR A["Event"] ----> a("Event") ----> 1["Activity with purchased admission"] B["Performance"] ----> b("Event Instance") ----> 2["The individual dates and times an event takes place"] class A,B TM; class a,b Spektrix; class 1,2,3 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51,color:#000000 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000

Pricing   Top

graph LR A["Promotions"] ----> a("Ticket Type") ----> 1["Discounts/markups of the base price"] B["Price Codes<br>Price Zones<br>"] ----> b("Price List") ----> 2["Base price as seen in the Pricing tab of events"] C["Ticket Fees"] ----> c("Ticket Commissions<br>and/or Levy<br>") ----> 4["Fees included in the ticket price"] D["Order Fee"] ----> d("Transaction Commission") ----> 5["Amounts added to the order on top of the ticket price"] class A,B,C,D TM; class a,b,c,d Spektrix; class 1,2,3,4,5 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51,color:#000000 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000

Sales & Transactions   Top

graph LR A["Payment Source"] ----> a("Sales Channel") ----> 1["Location in which the order is made"] B["At Door"] ----> b("Counter") ----> 2["Patron present"] C["Before Event Sales"] ----> c("Counter Quick") ----> 3["In person sale where patron info is not collected"] D["Refunds"] ----> d("Returns") ----> 4["A cancelled sale"] E["Checkout"] ----> e("Web-Sales Channel") ----> 5["Taking over a cart or simulating an online sale"] class A,B,C,D,E TM; class a,b,c,d,e Spektrix; class 1,2,3,4,5 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51,color:#000000 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000

Donations   Top

graph LR A["Campaign"] ----> a("Fund") ----> 1["Location contribution is assigned for reporting and tracking"] class A,B TM; class a,b Spektrix; class 1,2 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51,color:#000000 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000

Season Subscriptions   Top

graph LR A["Season Subscription"] ----> B("Fixed Series Subscription") ----> 1["Book the same seats for multiple events within a package"] class A,C,E,G TM; class B,D,F,H Spektrix; class 1,2,3,4 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51,color:#000000 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000

Passes & Gift Certificates   Top

graph LR A["Pass"] ----> a("Membership") ----> 1["For selling items other than tickets "] B["Avg $ Per Admission"] ----> b("Ticket Subscription") ----> 2["A flex pass"] C["Dollar Value<br>Gift Certificate<br>"] ----> c("Gift Voucher") ----> 3["Value held for future redemption"] class A,B,C TM; class a,b,c Spektrix; class 1,2,3 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51,color:#000000 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000

Marketing   Top

graph LR A["Custom Marketing Field<br>Notes<br>"] ----> a("Attributes") ----> 1["Identifies more information about a patron, event, performance"] B["Discount Coupons"] ----> b("Offers") ----> 2["Alters pricing based on select criteria"] C["Mail List"] ----> c("Customer List") ----> 3["A collection of patrons that meet specific criteria"] D["Pre-Access"] ----> d("Priority Booking") ----> 4["Advanced ticket purchasing"] class A,B,C,D TM; class a,b,c,d Spektrix; class 1,2,3,4 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51,color:#000000 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000 click K href "https://www.artsman.com" _blank

Reporting   Top

graph LR A["Criteria"] ----> a("Segments") ----> 1["A collection of multiple parameters"] C["Data Field"] ----> c("Metric") ----> 3["Specific field to be queried"] D["Queued Reports"] ----> d("Scheduled Reports") ----> 4["Pre-scheduled reports"] class A,B,C,D TM; class a,b,c,d Spektrix; class 1,2,3,4 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51,color:#000000 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000 click K href "https://www.artsman.com" _blank

Misc   Top

graph LR A["Menu Bar"] ----> a("Control Panel") ----> 1["System Navigation"] B["Company Preferences<br>Outlet Preferences<br>"] ----> b("Settings") ----> 2["System setup"] C[Module] ----> c("Interface") ----> 3[Areas of the program] D["3 Party"] ----> d("Agent") ----> 4["Third Party Reseller"] class A,B,C,D TM; class a,b,c,d Spektrix; class 1,2,3,4 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51,color:#000000 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000