Spektrix Terminology (Reference)

A collection of Theatre Manager terms and the equivalent in Spektrix

graph LR A["Theatre Manager Term"] ----> B("Spektrix Term") ----> 1["Definition"] class A TM; class B Spektrix; class 1, Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000

Employee Setup   Top

graph LR A["Employee"] ----> B("Agent") ----> 1["Someone with access to login to the application"] C["Master User"] ----> D("Administrator") ----> 2["Employee with full access to all areas of the system"] E["Employee Setup"] ----> F("User Account") ----> 3["Contains the employee information and what they have access to"] G["Security Groups"] ----> H("User Roles") ----> 4["Level of access assigned to a group of employees"] class A,C,E,G TM; class B,D,F,H Spektrix; class 1,2,3,4 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000

Venue   Top

graph LR A["Pricing Map"] ----> B("Seating Plan") ----> 1["The layout for reserved seats"] C["Reserved"] ----> D("Reserved") ----> 2["Fix seating displayed in relation to the stage"] E["General Admission<br>Festival Seating<br>"] ----> F("Unreserved") ----> 3["First come first serve seating"] G["Price Zones"] ----> H("Price Bands") ----> 4["Pricing tiers in a venue"] I["Holds"] ----> J("Locks") ----> 5["Restricts the seat and prevents it from being sold"] class A,C,E,G,I TM; class B,D,F,H,J Spektrix; class 1,2,3,4,5 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000

Events   Top

graph LR A["Event"] ----> B("Event") ----> 1["The activity that will take place"] C["Performance"] ----> D("Event Instance") ----> 2["The individual dates and times an event will take place"] E["Packages"] ----> F("Supplementary Events") ----> 3["Events linked to one another"] class A,C,E TM; class B,D,F Spektrix; class 1,2,3 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000

Pricing   Top

graph LR A["Promotions"] ----> B("Ticket Type") ----> 1["Ticket options available with a tier"] C["Price Codes"] ----> D("Price List") ----> 2["As seen in the Pricing tab of an event setup"] E["Coupons"] ----> F("Offers") ----> 3["Alters pricing based on select criteria"] G["Ticket Fees"] ----> H("Ticket Commissions") ----> 4["Fees included in the ticket price"] I["Oder Fee"] ----> J("Transaction Commission") ----> 5["Amounts added to the order on top of the ticket price"] class A,C,E,G,I TM; class B,D,F,H,J Spektrix; class 1,2,3,4,5 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000

Patrons   Top

graph LR A["Patrons"] ----> B("Customers") ----> 1["People an organizations engages with"] C["Marketing Flags"] ----> D("Contact Preferences") ----> 2["Patron marketing preferences"] class A,C TM; class B,D Spektrix; class 1,2 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000

Sales & Transactions   Top

graph LR A["Sales Method"] ----> B("Sales Channel") ----> 1["Location in which the order is made"] C["At Door"] ----> D("Counter") ----> 2["Patron present"] E["Before Event Sales"] ----> F("Counter Quick") ----> 3["Quick at door sales"] G["Refunds"] ----> H("Returns") ----> 4["A cancelled sale"] I["Checkout"] ----> J("Web-Sales Channel") ----> 5["When taking over a cart or simulating an online sale"] K["Till"] ----> L("Register") ----> 6["A location for keeping track of cash sales"] class A,C,E,G,I,K TM; class B,D,F,H,J,L Spektrix; class 1,2,3,4,5,6 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000

Donations   Top

graph LR A["Campaign"] ----> B("Fund") ----> 1["Donations are associated with a campaign for reporting and tracking"] class A,C,E,G TM; class B,D,F,H Spektrix; class 1,2,3,4 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000

Season Subscriptions   Top

graph LR A["Season Subscription"] ----> B("Fixed Series Subscription") ----> 1["Tickets where patrons book the same seats<br> for multiple events"] C["Donation"] ----> D("Membership") ----> 2["An amount donated to the organization"] class A,C,E,G TM; class B,D,F,H Spektrix; class 1,2,3,4 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000

Passes & Gift Certificates   Top

graph LR A["Pass"] ----> B("Subscriptions") ----> 1["Definition"] C["Avg $ Per Admission"] ----> D("Ticket Subscription") ----> 2["A flex pass"] E["Gift Certificate"] ----> F("Gift Voucher") ----> 3["Gifted to a patron other than the purchaser"] G["Dollar Value"] ----> H("Account Credit") ----> 4["Value held for future redemption"] class A,C,E,G TM; class B,D,F,H Spektrix; class 1,2,3,4 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000

Misc   Top

graph LR A["Notes"] ----> B("Attributes") ----> 1["Identifies more information about a patron, event, performance"] C["Mail List"] ----> D("Customer List") ----> 2["A collection of patrons that meet specific criteria"] E["Criteria"] ----> F("Segments") ----> 3["Defines the common information for grouping patrons"] G["Queued Reports"] ----> H("Customer List Schedules") ----> 4["Pre-scheduled reports"] class A,C,E,G TM; class B,D,F,H Spektrix; class 1,2,3,4 Definition; classDef TM stroke:#018865,fill:#F0F0F0,color:#018865 classDef Spektrix stroke:#75a640,fill:#97cb51 classDef Definition stroke:#000000,fill:#FFFFFF,color:#000000