Close

Event Detail

Generates a detailed listing of an event including the G/L accounts assigned to the event.

System Name: rPlayDetail

Intended Use Case:

• Box Office: Verify that all details have been set properly prior to the event going live

• Accounting: Verify that all G/L accounts have been accurately assigned to the event

• Executive Director: Verify that all details have been set properly prior to the event going on sale

Close

Event List

Generates a listing of events with a quick view of details for the event.

System Name: rPlayList

Intended Use Case:

• All Departments: Use this report as a quick guide to upcoming events and basic information in regards to performance dates and venues. Also serves as a summary of prior seasons.

Close

Event List (With Notes)

Generates a list of the events selected in a more detailed format than the Event List report. Additional contact information and marketing notes are included on the report.

System Name: rPlayListNotes

Intended Use Case:

• All Departments: A quick guide to upcoming events and detailed information in regards to performance dates, venues, ticket purchasing, and the event marketing notes.

Close

Event Price Codes

Generates a list of price codes for each performance of a single event. Each price code is broken out to show the final price with tax.

System Name: rPlayPrices

Intended Use Case:

• Box Office: Verify that all price codes for each performance of an event are correct prior to going on sale. Verify the tax amount is correct for each price code.

• Marketing: View all price codes for each performance of an event.

• Executive Director: Verify that all price codes for each performance of an event are correct prior to going on sale.

Close

Event and Performance List

Generates a detail of all performances for an event, including sales information such as Sold, Held, Reserved, with a tally for each summarized on the bottom of the report. Also includes Sales Method for each performance, such as Reserved, General Admission, or Course.

System Name: rPlaySeriesList

Intended Use Case:

• Box Office: Verify that all performances are correct prior to going on sale.

• Marketing: View sales statistics for each performance of an event, including Sold, Held, Available and Reporting Capacity.

• Executive Director: Verify that all performances of an event are correct before going on sale. View sales statistics for each event throughout the season.

• All Departments: Use this report as a hardcopy of information for all performances of an event or for the season.

Close

Graphic Map By Performance

Generates a graphical map of a reserved performance showing sold seats for all tickets, including held, and unsold seats. Sold seats are denoted by either Price Code or Promotion depending on system setup.

System Name: rPrintMap

Intended Use Case:

• Box Office: Assists Front of House to allocate seats on a last minute rush basis.

• Front of House: View empty seats for "late comers" and ushers who wish to see the show.

• Marketing: View areas of the venue that need extra promotion for any given performance. For example, 20% off balcony seats if the back of the house looks sparse.

• Stage Management: Use this report to see how the house is selling and filling for any given performance.

Close

Graphic Map By Ticket

Generates a graphical map of a reserved performance showing sold seats for all tickets, including held, and unsold seats. Sold seats are denoted by either Price Code or Promotion depending on system setup.

System Name: rPrintMapTicket

Intended Use Case:

• Box Office: Assists Front of House to allocate seats on a last minute rush basis.

• Front of House: View empty seats for "late comers" and ushers who wish to see the show.

• Marketing: View areas of the venue that need extra promotion for any given performance. For example, 20% off balcony seats if the back of the house looks sparse.

• Stage Management: Use this report to see how the house is selling and filling for any given performance.

Close

Available Seats

Generates a list of available seats for any given performance, including holds.

System Name: rHouseReportAvailable

Intended Use Case:

• Box Office: Assists Front of House to allocate seats on a last minute rush basis.

• Front of House: View empty seats for "late comers" and ushers who wish to see the show.

Close

House Report by Order (With Address and Notes)

Generates a detailed listing of patrons attending a performance of an event separated by order. It includes address and contact information, details about the order the patron placed and notes for both the order and patron.

System Name: rHouseReportCAn

Intended Use Case:

• Box Office: Check on order balances for a performance. Orders with balances will not batch print tickets.

• Front of House: View a listing of patrons attending a performance along with ticket details and notes for the order or patron. This typically includes special needs notes, or internal notes for staff when tickets are picked up.

Close

House Report by Order (With Address)

Generates a detailed listing of patrons attending a performance of an event separated by order. It contains the order number, sales promotion, seat assignments, order balances and the patron's address. Order notes are not included in this report.

System Name: rHouseReportCn

Intended Use Case:

• Box Office: Check on order balances for a performance. Orders with balances will not batch print tickets.

• Front of House: View a listing of patrons attending a performance along with ticket details.

Close

House Report by Order (With Address and Notes)

Generates a detailed listing of patrons attending a performance of an event separated by order. It includes address and contact information, details about the order the patron placed and notes for both the order and patron.

System Name: rHouseReportCSAn

Intended Use Case:

• Box Office: Check on order balances for a performance. Orders with balances will not batch print tickets.

• Front of House: View a listing of patrons attending a performance along with ticket details and notes for the order or patron. This typically includes special needs notes, or internal notes for staff when tickets are picked up.

Close

House Report by Order (With Address)

Generates a detailed listing of patrons attending a performance of an event separated by order. It contains the order number, sales promotion, seat assignments, order balances and the patron's address. Order notes are not included in this report.

System Name: rHouseReportCSn

Intended Use Case:

• Box Office: Check on order balances for a performance. Orders with balances will not batch print tickets.

• Front of House: View a listing of patrons attending a performance along with ticket details.

Close

House Report by Order (Without Notes)

Generates a detailed listing of patrons attending a performance of an event separated by order. It includes details about the order the patron placed, but without any order notes.

System Name: rHouseReportC

Intended Use Case:

• Box Office: Check on order balances for a performance. Orders with balances will not batch print tickets.

• Front of House: View a listing of patrons attending a performance along with ticket details.

Close

House Report by Patron (With Notes)

Generates a detailed listing of patrons attending a performance of an event. It includes a listing of the tickets the patron purchased for the event and order notes.

System Name: rHouseReportNameNotes

Intended Use Case:

• Box Office: Check to see a listing of all patrons attending a performance along with a detail of the tickets they have purchased and order notes. Orders with an outstanding balance will not print with batch tickets.

• Front of House: View a listing of all patrons attending a performance along with a detail of the tickets that they have purchased and order notes.

Close

House Report by Patron (With Notes, Without Prices)

Generates a detailed listing of patrons attending a performance of an event. It includes a listing of the order notes and excludes any pricing information.

System Name: rHouseReportNameNotesNP

Intended Use Case:

• Development: Useful to see order note information, including any auction item or patron specific event information. Typically used for silent and live auction information that is specific to a patron.

Close

House Report by Patron (With Notes)

Generates a detailed listing of patrons attending a performance of an event. It includes a listing of the order notes.

System Name: rHouseReportName

Intended Use Case:

• Development: Useful to see order note information, including any auction item or patron specific event information. Typically used for silent and live auction information that is specific to a patron.

Close

House Report by Patron (With Notes, Without Prices)

Generates a detailed listing of patrons attending a performance of an event. It includes a listing of the order notes and excludes any pricing information.

System Name: rHouseReportNameNoNotesNP

Intended Use Case:

• Development: Useful to see order note information, including any auction item or patron specific event information. Typically used for silent and live auction information that is specific to a patron.

Close

House Report by Ticket (With Notes)

Generates a detailed listing of patrons attending a performance of an event. Includes patron contact information, seating location, order number, retail (or base price), sale price and sales promotion.

System Name: rHouseReportN

Intended Use Case:

• Box Office: Useful to see a listing of all tickets for a performance along with patron, order information and order notes. Orders with an outstanding balance will not print with batch tickets.

• Front of House: View a listing of all patrons attending a performance along with patron, order information and order notes.

Close

House Report-By Ticket (Without Notes)

Generates a detailed listing of patrons attending a performance of an event. Includes patron contact information, seating location, order number, retail (or base price), sale price and sales promotion.

System Name: rHouseReport

Intended Use Case:

• Box Office: Useful to see a listing of all tickets for a performance along with patron contact information, seat location, and order information.

• Front of House: View a listing of all patrons attending a performance along with patron, seat and order information for easy reference.

Close

House Report Dinner Table Tents

This report generates a listing of patrons attending the performance in a format that can be printed, separated, and placed on a dinner table as a marker.

System Name: rHouseReportTent

Intended Use Case:

• Box Office: Use this report to create placeholders for dinner tables so patrons can easily locate their seats.

• Development: Useful for fundraising events so patrons can easily find their table.

Close

House Report Reservation List (With Notes)

Generates a summary of all order reservations for the performance along with ticket quantity, patron notes and order notes. All reservations are included in this report along with confirmed orders.

System Name: rHouseReportRes

Intended Use Case:

• Box Office: Use this report for a quick summary of all reservations for the performance and to check for order notes. Orders with outstanding balances will not print with batch tickets.

• Front of House: Use this report for a quick summary of all reservations for the performance and to check order and patron notes. This includes special needs notes.

• Development: Use this report for a quick summary of all reservations for special events, including patron special requests made at time of the order.

Close

House Report Reservation List by Order (With Notes)

Generates a summary of all orders for the performance along with ticket quantity, patron notes and order notes. This report will also show orders with outstanding balances, useful for events where deposits (partial payments) are accepted by the organization.

System Name: rHouseReportOrd

Intended Use Case:

• Box Office: Use this report for a quick summary of all reservations for the performance and to check for order notes. This report will also show order with outstanding balances.

• Front of House: Use this report for a quick summary of all reservations for the performance and to check order and patron notes.

Close

House Report Reservation List (Without Notes)

Generates a summary of all order reservations for the performance along with ticket quantity, patron's primary phone number, email address and ticket revenue summary.All reservations are included in this report along with confirmed orders.

System Name: rHouseReportAtt

Intended Use Case:

• Box Office: Use this report for a quick summary of all reservations for the performance and to check for order totals.

Close

House Report Reservation List by Order (With Notes)

Generates a summary of all orders for the performance along with ticket quantity, patron notes and order notes. This report will also show orders with outstanding balances, useful for events where deposits (partial payments) are accepted by the organization.

System Name: rHouseReportResOrd

Intended Use Case:

• Box Office: Use this report for a quick summary of all reservations for the performance and to check for order notes. This report will also show order with outstanding balances.

• Front of House: Use this report for a quick summary of all reservations for the performance and to check order and patron notes.

Close

House Report Reservation List by Order (Without Notes)

Generates a summary of all orders for the performance along with ticket quantity, patron contact information and order totals.

System Name: rHouseReportAttOrd

Intended Use Case:

• Box Office: Use this report for a quick summary of all reservations for the performance and to review order totals.

Close

House Report Revenues by Patron

Generates a breakdown of the revenue for each order attached to a performance of an event.

System Name: rHouseReportPatron

Intended Use Case:

• Box Office: Use this report for a detail of the revenue generated by each order.

• GM/ED Use this report to see what patrons or vendors generate significant. Useful when reviewing group sales or corporate bookings.