Payments

Create Offsetting Payments to Clear A/R Balance

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Create Offsetting Payments to Clear A/R Balance (How To)

To take care of the credit balance, you perform the following steps:

1. Return to the patron record, and click the button.

  • Select the credit balance order (the one in blue).

2. Click the button.

3. In the Payment window, create a REFUND (negative payment) for the full value of the order.

  • Choose CASH as the payment method.
Close
Detail Window
Detail Window
Detail Window
Detail Window

4. Click Create Refund Button.

To apply the credit to the debit balance, you perform the following steps:

1. Return to the patron record, and click the button.

  • Highlight the debit balance order (the one in red).

2. Click the button.

  • Make a payment for the full value of the order and use CASH as the payment method.
Close
Order Tab
Order Tab
Order Tab
Order Tab

3. Click Accept Payment Button.