Write-Off a Pass

Write-Off a Pass (How To)

Writing off an unused balance takes the unredeemed portion of the pass g/c and puts it in the unearned revenue account setup on the Pass Setup Detail Window >> Accounting Tab. To write off a pass, perform the following steps:

Open the pass and go to the redemptions tab
Pass Detail Window >> Redemptions Tab

Start the write-off process
  • Click the Write Off Unused Balance button
Write Off Unused Balance Button

Confirm your choice
  • On the Write Off Confirmation Dialogue, make sure you are ready to proceed as this action cannot be undone
  • Click the Yes button to proceed
Write Off Confirmation Dialogue

The amount remaining on the patron's pass will be transferred to the appropriate G/L. The pass can no longer be redeemed.